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Assertiveness Skills Training
29 Apr 2013
Professional Development
Other
EMA Learning
EMA - Auckland EMA 159 Khyber Pass Road, 1023 Grafton, Auckland
Full Day
$850.00
Member (Standard) $500.00 + GST - Member (Early Bird) $450.00 + GST
What is your own current assertiveness level? What is the assertiveness pathway used to implement the skill-set. You will learn about and understand the nature and avenues of communication and the triple carriageway assertiveness model.

​What you will be able to do

• Identify assertive options

• Implement assertive communications and behaviours

• Work with the fear factor and overcome it

• Use a cognitive model to drive assertive behaviours

• Give positive feedback to others

• Cope with negative and critical feedback from others

• Say No!

• Know your rights



What we will cover

• What is my own assertiveness level?

• The assertive avenues available - the triple carriageway

• Applying a cognitive model to assertiveness

• Building assertive self-esteem using the cognitive model

• The six micro skills of advanced listening

• Body confidence and personal behaviours

• Culture and its impact on building assertive behaviours

• Models for new connections, network building and attending functions

• Stress management

• Giving and receiving feedback and saying No


Unit standards/Certification

1299 | Version 7 | Level 2 | 4 Credits

Be assertive in a range of specified situations


An EMA learning tutor

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