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Building a Resilient Workplace: For Managers
22 May 2013
Professional Development
Communication
Victoria University Professional and Executive Development
Victoria University Professional and Executive Development Level 2, Rutherford House, 23 Lambton Quay, Wellington City
Full Day
9:00 pm - 4:30 pm
$609.00
Early Bird Discount available until 28 days prior to the course start date $548.10 excl GST
Overview:
Resilience is the ability to remain productive, engaged and calm—even while experiencing pressure or adversity. Just as resilient metals bend but don’t break, resilient people bounce back from stressful experiences and may emerge stronger and perform better as a consequence.

This course has been adapted from the popular workshop ‘Strengthening Resilience for the Workplace’ to equip managers with a framework and tool to build personal resilience and to support staff in their development of resilience building.

Who Should Attend:
This course is aimed at leaders, managers, team leaders and supervisors.

Learning Objectives:

•Understand the key components of resilience.
•Examine a toolkit of skills to strengthen personal resilience of yourself and your staff.
•Increase productivity and efficiency at work.
•Improve your sense of personal control and self-efficacy.
•Develop an individual action plan for continuing to build these skills after the workshop.
Course Outline:
Stress and peak performance

•Physiological cycles of stress, and how this links to peak performance.
•Recognising signs of stress in yourself and others, and ways to respond to these.
•Routines and rituals that boost performance and recovery, including smart working.
Defining resilience

•Information from scientific research - what makes individuals and teams resilient?
•Core components of resilience - translating research into action.
Core Component 1: Flexible-thinking patterns

•Learn and use thinking patterns that keep individuals and groups productive and calm, even while under pressure.
•Boosting flexible thinking with optimism.
Core Component 2: Effective emotion regulation

•Flexible thinking assists healthy emotion regulation. Other effective strategies for managing strong emotion are reviewed.
•Boosting flow, engagement and performance with positive emotion.
Core Component 3: Active constructive responding

•Tools designed to help managers replace negative responses with creative, resourceful ones and to move forward despite real or perceived obstacles.
Core Component 4: Action and implementation planning

•Individual action plans
•Team and organisation resilience implementation plans.
Course Format:
This workshop is interactive and employs a range of learning styles. You will have the opportunity to try out some of the resilience tools during the workshop. You will also receive a copy of I've Had it Up to Here: From Stress to Strength published by Consumer NZ.

Further Details:
If you would like more information about this programme, please contact us on:
Ph: 64 4 463 6556 Fax: 64 4 463 6550 Email: profdev@vuw.ac.nz

Customised Workshops:
Victoria Professional and Executive Development are able to customise many of our workshops to meet specific individual or organisational requirements. Please contact us for further information.
Teacher:
Gaynor Parkin - Registered Clinical Psychologist B.Soc.Sc., BA (Hons), MA (Applied) Clinical Psych, C.Psychol (UK), Post Graduate Diploma in Cognitive Therapy (Durham)

Gaynor qualified as a clinical psychologist in 1993. She worked in the public health sector in Wellington before moving to the United Kingdom in 1996. In the UK, Gaynor was employed by the National Health Service and established her own private practice. She completed additional training to become a Chartered Clinical Psychologist with the British Psychological Society and undertook specialist training in Cognitive Therapy (a problem-focused psychotherapy, which helps individuals to develop more adaptive and flexible ways of behaving and responding, in both personal and professional environments). Gaynor was awarded the Post Graduate Diploma in Cognitive Therapy with distinction.

Gaynor returned to New Zealand in 2000 and worked for Winsborough Limited, before setting up her own consultancy practice in 2001. In 2006 she was employed as a Clinical Practice Advisor for the Psychology department at Victoria University of Wellington.

In 2008, Gaynor co-authored the book, I've Had it Up to Here: From Stress to Strength, published by Consumer New Zealand. In response to requests for resilience training following the publication, Gaynor established Umbrella Health and Resilience. This company provides resilience training for individuals and workgroups, with a team of clinical psychologists facilitating the workshops.

Gaynor currently combines her university work with her role as Director at Umbrella.

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