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Delivering a Unique Customer Experience
To be arranged with client
Professional Development
Customer Service
Cardinal Solutions
To be arranged with client
Full Day
To be arranged with client
Our workshops in this area are designed to improve customer retention by empowering supervisors and managers with the tools and techniques to design and implement powerful business systems that continually exceed customer expectations.

This programme is made up of three distinct but inter-related 1-day workshops:

Understanding the Customer Experience
Designing Your Customer Experience
Implementing Your Customer Experience
Workplace project work follows each of these workshops with a complete customer experience system, including scorecard, implemented into the business following workshop 3.
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