Course Details
Managing for Performance of Staff
17 Apr 2012
Professional Development
Leadership
The University of Auckland
Room 332, Level 3, Building 810, 1-11 Short Street
Full Day
8.30am - 4.30pm
8.30am - 4.30pm
$695.00
Includes morning tea, lunch and afternoon tea
Includes morning tea, lunch and afternoon tea
As a manager you want staff who are motivated and productive and who get job satisfaction from doing their job well. Do you have a plan to ensure these requirements are met?
This one-day course is an introduction to managing your staff's performance so that they are motivated, more productive and have increased job satisfaction.
The course covers the principles of performance management and why it is important; setting goals and expectations with your staff; giving feedback and conducting performance appraisals to develop your staff and enhance productivity. As well as demonstrating and practising specific skills and scenarios in small groups you will develop strategies to resolve a number of typical performance problems.
At the conclusion of the course you will have developed your own plan to take away and implement.
Course outline
This course will cover:
• principles of good performance management
• analysing performance problems
• establishing goals and expectations
• performance reviews
• giving feedback
• tools and techniques
• coaching
• developing performance improvement plans
• developing learning and development plans.
Learning outcomes
During this course you will learn to:
develop the key components of a sound performance management system
design clear goals and specific performance objectives for staff
give effective and appropriate feedback
implement development plans.
Who should attend?
Expertly designed this course is for anyone from any organisation who has to manage the performance of staff and or volunteers.
This one-day course is an introduction to managing your staff's performance so that they are motivated, more productive and have increased job satisfaction.
The course covers the principles of performance management and why it is important; setting goals and expectations with your staff; giving feedback and conducting performance appraisals to develop your staff and enhance productivity. As well as demonstrating and practising specific skills and scenarios in small groups you will develop strategies to resolve a number of typical performance problems.
At the conclusion of the course you will have developed your own plan to take away and implement.
Course outline
This course will cover:
• principles of good performance management
• analysing performance problems
• establishing goals and expectations
• performance reviews
• giving feedback
• tools and techniques
• coaching
• developing performance improvement plans
• developing learning and development plans.
Learning outcomes
During this course you will learn to:
develop the key components of a sound performance management system
design clear goals and specific performance objectives for staff
give effective and appropriate feedback
implement development plans.
Who should attend?
Expertly designed this course is for anyone from any organisation who has to manage the performance of staff and or volunteers.
Hazel Hodgkin MMgt, BA (Hons), DipBusAdmin
Hazel Hodgkin has been coaching and training managers for 20 years and uses a strengths-based approach to developing people. Coaching and developing first-time managers is a special interest. She also mediates in workplace conflicts.
Hazel Hodgkin has been coaching and training managers for 20 years and uses a strengths-based approach to developing people. Coaching and developing first-time managers is a special interest. She also mediates in workplace conflicts.