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Successful Negotiation Skills
29 Jul 2011
Professional Development
Communication
Auckland Chamber of Commerce
Auckland Chamber of Commerce, Level 1, 100 Mayoral Drive, Auckland.
Half Day
2 sesions, 29 July & 5 October, 9.00am - 12.30pm
$320.00
Members $320.00 + GST, Non-members $480.00 + GST
COURSE CONTENT
• Self assessment of your ability to negotiate
• Decisiveness - learning exercise
• Why we need to have negotiation skills in business
• The steps required in the negotiation process
• Reasons for negotiations failing
• The personal attributes required by a skilled negotiator
• The affects of personality types and ego on the negotiation process
• Create the right atmosphere
• Useful strategies that can be used in negotiation
• Methods of closing negotiations
• Critical success factors - advanced communication skills
• Handling a negotiation breakdown


COURSE BENEFITS
• Improved ability to deal with different personality types in negotiations
• Achieving desired negotiation outcomes
• Learning to manage negotiation breakdowns
• Generating the appropriate atmosphere for your negotiations
• Learning effective negotiation styles
• Increased negotiation success
Margot Minett
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