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Two Ways To Add Value To Your Customer Service
If you were a speaker, you'd probably do the same as I do. Spend time at the conferences you speak at, schmooze with attendees and listen to/learn from the diverse range of presentations given by other motivational and business speakers.
http://www.grow-me.com/Articles/2009/October/27/Two-Ways-To-Add-Value-To-Your-Customer-Service/
Inspire others with a 'voice of leadership'
Overcome your fears and allow yourself to be heard, writes Sally Maybelle. Would you like people to stop, take notice and really listen to what you have to say? Would you like more confidence and clarity in expressing your 'voice of leadership' to really connect with people when you stand up and speak?
http://www.grow-me.com/Articles/2010/June/25/Inspire-others-with-a-'voice-of-leadership'/